The digitalization of our world has made the sharing of information and personal opinions much easier than ever before. There are a plethora of online platforms where customers can leave feedback on their experience at ...Read More
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Technology has started to make its way into full service dining; it’s only a matter of time before the tableside kiosk becomes the norm in restaurants across the country. It’s easy to focus on the possible negatives, ...Read More
A restaurant’s website, local news write-ups, and other diner reviews can shape one’s opinion on whether to dine at a restaurant or not, but that’s not where the dining experience (and first impression) takes place. ...Read More
Many industries are embracing the latest in technological advancements for the good of their business, and yet restaurants seem to be dragging their feet. The National Restaurant Association (NRA) recently collected data ...Read More
A recent Craigslist post has proven to be an eye opener about how the behavior of restaurant goers has changed over the years. The restaurant was trying to figure out why their service had slowed so much over a 10 year p ...Read More